The challenge
Students lack a centralized platform where they can find qualified tutors who fit their learning needs, budget, and schedule.
UX Case Study
Easy Tutor.
Easy Tutor simplifies the process of finding and booking tutors through a convenient mobile experience.
Project
Easy Tutor
Duration
4 Weeks
Role
UI Designer · UX Researcher · UX Writer
Tools
Figma · Miro · ChatGPT
01 — OVERVIEW
Making tutor discovery simpler and more accessible.
Easy Tutor is a mobile application
designed to streamline the process
of finding and booking tutors.
Students can search for tutors based on subject, explore detailed tutor profiles, and schedule lessons through a more convenient experience.
Students can search for tutors based on subject, explore detailed tutor profiles, and schedule lessons through a more convenient experience.
02 — PROBLEM
Finding the right tutor shouldn't feel complicated.
Students often encounter a
frustrating and inefficient process
when seeking tutoring support.
Why it matters
Traditional methods can be time-consuming and often provide limited information about tutor qualifications, availability, pricing, booking, and payment.
03 — SOLUTION
One place to discover, compare, and book.
The proposed solution is a
convenient and accessible mobile
experience that centralizes tutor
information and streamlines booking.
Discover
Find tutors based on subjects and learning requirements.
Compare
Review tutor qualifications, availability, pricing, and other relevant information.
Schedule
Select a suitable lesson schedule without relying on lengthy back-and-forth communication.
Book
Move from tutor discovery to a structured booking experience.
04 — PROCESS
From understanding the problem to testing the experience.
The project followed a design
thinking process focused on
understanding users, defining
opportunities, exploring solutions,
and testing the resulting experience.
Empathize
Ideate
Define
Prototype
Test
05 — RESEARCH
Understanding what makes tutoring frustrating.
The research phase focused on
understanding frustrations with
traditional tutoring and expectations
around convenient, informative
learning support.
User Interviews
Interviews explored experiences finding tutors, difficulties identifying suitable expertise, and expectations around learning support.
Surveys
Surveys were used to understand broader frustrations and needs associated with finding tutoring support.
RESEARCH QUESTIONS
Questions that shaped the research.
- What are the biggest challenges or frustrations when finding a tutor or instructor?
- What is the most time-consuming or difficult part of finding tutoring support?
- What methods have students used previously to find tutors?
- What has the experience been like when seeking help or support for studies and learning?
- How difficult is it to find the right expertise or qualifications?
06 — PERSONAS
Two perspectives, one learning experience.
The personas represent two important
perspectives in the tutoring
experience: the student looking
for focused academic support and
the parent looking for reliable,
transparent tutoring.
Arjun Reddy
17 · Hyderabad · Class 12 Student
Arjun is preparing for final board and competitive examinations such as JEE. He wants conceptual clarity, particularly in Physics and Mathematics, and prefers tutors who can explain concepts simply and relate them to real problems.
Goals
Score well in examinations, achieve conceptual clarity, and find reliable tutoring support.
Frustrations
Generic or confusing videos, difficulty finding tutors on short notice, and travel time for offline classes.
Needs
On-demand tutoring, course recommendations, and a mobile-first, distraction-free experience.
Karthika Rao
38 · Chennai · HR Manager
Karthika wants to ensure her son receives reliable academic support. She values tutor quality, flexible scheduling, transparency, and visibility into her child's progress.
Goals
Support her son's academic performance, build confidence, and monitor learning progress.
Frustrations
Uncertainty about tutor quality, rigid schedules, and unclear charges or platform policies.
Needs
Transparent tutor profiles, reviews, easy scheduling, and progress updates.
07 — EMPATHY MAP
Looking beyond the booking flow.
The empathy map captures the
thoughts, feelings, environment,
and behaviours surrounding the
tutoring experience.
Think & Feel
Students need to stay ahead, worry about examinations, and often want quick, clear solutions.
See & Hear
They encounter classmates in coaching environments, overwhelming online content, parental expectations, and teachers moving quickly through the syllabus.
Say & Do
They ask for explanations, seek help in group chats, book tutors before important tests, and use short concept videos or learning applications.
Motivation
Academic success, confidence, future opportunities, and access to reliable support influence their decisions.
08 — DESIGN SYSTEM
A visual system built for clarity and trust.
The Easy Tutor interface uses
Public Sans typography and a
blue-focused colour system.
Typography
Public Sans
Colour Palette
#0094FF
#87BCF6
#252F3E
#049FE0
09 — FINAL UI
From the problem space to a focused mobile experience.
The final high-fidelity screens
bring together the discovery,
tutor comparison, scheduling,
and profile experience.
“
Simplifying the journey from finding the right tutor to getting the right support.